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A New Way to Access Food Assistance from Soldiers’ Angels: What You Need to Know

Soldiers’ Angels is excited to announce a major improvement to how Service Members and Veterans can access food assistance through our nationwide food distribution events.

Beginning in August for Atlanta only (at this time), we are transitioning to a new online registration system designed to make the process more equitable, efficient, and secure.

Each market will transition to the new system on its own timeline. If you’re already subscribed to our contact list for a specific city, you’ll receive direct email updates with the rollout schedule and next steps for your location. This blog is intended to provide a general overview of the new process, not site-specific details—so be sure to check your inbox for updates tailored to your area.

Why Are We Making This Change?

We’ve heard from many clients who’ve had difficulty accessing distribution events due to limited registration windows or lack of technology. This new system allows us to:

  • Prioritize assistance for those who need it most
  • Simplify the registration process
  • Create a more consistent and fair experience for all eligible participants

Who Is Eligible?

This program is designed to support at-risk or food-insecure Veterans, Active Duty Service Members, and members of the Guard and Reserves. Eligibility is determined using federal poverty guidelines.

What Will Change?

  • Instead of registering monthly, participants will complete a one-time profile to determine eligibility.
  • You will be asked to submit documentation verifying your annual household income, including all taxable and non-taxable sources.
  • Submitting your information does not guarantee a spot at a distribution. Applicants have 24 hours to apply. After the application period ends, time slots will be assigned to those most eligible based on our internal formula.  If you are selected to participate, you will receive a time slot. 

What Documents Will You Need?

To qualify, you’ll need:

  • Annual income documentation (military/civilian pay, SSDI, spousal income, etc.)
  • Acceptable forms include: W-2s, pay statements, alimony records, and other official year-end income documents

💡 Providing only monthly income may delay your eligibility. Annual income is strongly recommended.

How Will You Know You’re Approved?

Once your profile is reviewed and approved:

  • You’ll receive notifications via email or text
  • Your time slot for the next distribution will be automatically assigned
  • You’ll see everything through your personal dashboard in the system

How Often Do You Need to Qualify?

You only need to requalify once per calendar year—starting every February. If your information changes, you can update your profile. If you miss three events, you will need to requalify the following year.

Questions?

We’ll be here to guide you every step of the way. This change begins only in Atlanta for now, but will expand in the future. We believe this system will ensure better access for those who truly need support.

Stay tuned for more details on how to submit your profile and get started!